I want your time at The Yellow Comb to feel stress-free and enjoyable from start to finish. These simple salon policies help keep everything running smoothly so every guest can have the best experience possible.

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Appointments & Cancellations

Life happens! I kindly ask for 48 hours’ notice to cancel or reschedule appointments. This helps me offer that time to another guest who may be waiting. If cancelling within 24 hours, 50% of your service will be charged and applied to your next bill if rescheduled within 2 weeks of original appointment. 

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Late Arrivals
If you’re running late, please let me know as soon as possible. Arrivals beyond 15 minutes late may need to be adjusted or rescheduled depending on the service.

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No-Shows
A no-show will result in a non-refundable 100% charge for the scheduled serviced. 

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Service Adjustments
Your happiness matters most! If something doesn’t feel quite right, please reach out within 7 days of your visit, and I’ll be happy to make adjustments.

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Thank you for respecting the time, care, and energy that goes into each appointment. 

Our Studio Promise